Degraded Search Performance

Incident Report for Vitally

Resolved

This incident has been resolved.
Posted Apr 22, 2025 - 17:53 UTC

Update

We are continuing to monitor for any further issues.
Posted Apr 22, 2025 - 17:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 21, 2025 - 18:44 UTC

Update

Playbooks have been resumed.
We are monitoring as the system recovers from delays.
Posted Apr 21, 2025 - 18:44 UTC

Update

Search clusters are currently reindexing. Playbooks are paused until complete.
Analytics tracks not currently ingesting.
Posted Apr 21, 2025 - 18:20 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 21, 2025 - 16:50 UTC

Investigating

Certain searches in the product will be significantly slower. Some searches may error. We are currently investigating this issue.
Posted Apr 21, 2025 - 16:46 UTC
This incident affected: Product and Analytics Data Processing.