Vitally Call Recorder impacted by AWS outage

Incident Report for Vitally

Resolved

This incident has been resolved.

Posted Oct 20, 2025 - 20:33 UTC

Monitoring

We're starting to see some Vitally Call Recorder instances successfully join meetings. We'll continue to monitor as AWS recovers from their outage

Posted Oct 20, 2025 - 19:45 UTC

Investigating

The Vitally Call Recorder may be intermittently failing to join meetings due to the ongoing AWS outage. We're continuing to monitor the situation and will provide an update when available

Posted Oct 20, 2025 - 14:24 UTC

This incident affected: Product.