All Systems Operational

Uptime over the past 90 days. View historical uptime.
Product Operational
90 days ago
99.98 % uptime
Today
Analytics Data Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 26, 2025

No incidents reported today.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025
Issues with loading times across Vitally
Resolved - We have broadly observed recovery and are closing this incident
Nov 17, 17:45 UTC
Update - As part of monitoring, we have observed slow uptake of our latest client version which resolves the load issues. So, we are now relegating the heavier traffic from old clients onto a dedicated server pool, isolating their load to allow our existing servers to better provide Vitally's app experience. We expect this to further reduce load times of pages in Vitally across our customers.

If you are still having a poor experience, please refresh your Vitally tabs in order to use the latest version of our application
Nov 12, 20:00 UTC
Monitoring - We've identified the root cause which induced unexpected load on our servers. We've remediated the root cause and are working on long-term solutions. In addition, we've scaled up our servers to ensure that loading times are back to normal. User-facing disruptions seem to be resolved, and we are monitoring closely to ensure continued performance improvements.
Nov 11, 20:21 UTC
Identified - We've seen some issues with loading times and occasional timeouts across the Vitally app. Identifying and resolving these issues is our top priority.
Nov 10, 20:43 UTC
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
Issues saving Custom Object traits
Resolved - The fix has been deployed. Any users still experiencing issues should make sure they have the latest version by refreshing all browser pages.
Nov 14, 14:48 UTC
Identified - An issue with saving CustomObject traits has been identified and a fix is being deployed
Nov 13, 23:08 UTC
Nov 13, 2025
Nov 12, 2025
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